Measurement Issues in MIS: Problems in measurement,
development of measurement tools, psychometric issues, etc.

"Development and Validation of a Tool for Measuring and
Analyzing Decision Support Systems User Satisfaction,
March 1984, 24 pages (S601, ANON. NO. 8).

Bailey, James E., and Pearson, Sammy W., "Development of a
Tool for Measuring and Analyzing Computer User
Satisfaction," Management Science (29:5), May 1983, PP.
530-545.

Bariff, Martin L., and Lusk, Edward J., "cognitive and
Personality Tests for the Design of Management
Information Systems," Management Science  (23:8), April
1977, pp. 820-829.

Ives, Blake, and Olson, Margrethe H., "mne Measurement of
User Information Satisfaction," unpublished paper,
February 1983, 37 pages.

Ives, Blake, Olson, Margrethe H., and Baroudi, Jack J.,
"The NMeasurement of User Information Satisfaction,"
Communications of The ACM (26:10), October 1983, PP.
785-793.

Jenkins, A. Milton, and Ricketts, John A., "Development of
an Instrument to NMeasure (User Satisfaction with
Management Information Systems," unpublished paper,
November 1979, 26 pages.

Jenkins, A. Milton, and  Ricketts, JOhA A,.,: "The
Development of an MIS Satisfaction Ouestionnaire: An
Instrument for Evaluating (User Satisfaction With
Turnkey Decision Support Systems," Indiana University
Discussion Paper No. 296, August 1985, 39 pp. Also
revised version, same title, December 1986, 35 PpP-

Lucas, Henry C. Jr.,  "Measuring Employee Reactions To
Computer Operations," Sloan Management Review  (15:3),
Spring 1974, PP. 59-67.

Mathieson, Kieran, "Measuring User Satisfaction,"
Interfaces (16:6), November -December 1986, pp. 73-76.

Robey, Daniel and Taggart, William, "Measuring Managers'
Minds: The Assessment Of Style nin Human Information
Processing," Academy o£ Management Review, (6:3), 1981,
pp. 375-383.

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